Contact Us

Got a question about one of our reviews, spotted something that's changed at a listed site, or want to flag a correction? This is where to send it. We read everything that comes in, though as a small editorial team we can't offer live chat or account support for the casinos themselves.

How to reach us

The quickest way to contact Crypto Casino is by email at [email protected]. Tell us as much detail as you can — which page or casino your message relates to, and what you've noticed or want to ask — and we'll get back to you as soon as we're able. We don't currently publish a guaranteed response time, but genuine editorial queries and correction reports are our priority.

What we can and can't help with

Because Crypto Casino is an independent review and comparison site, not a casino operator, there are limits to what our team can do. Here's a quick breakdown so your message goes to the right place first time.

We can help with

• Corrections to bonus terms, licensing details, or coin support listed on a review
• Feedback on your experience with a site we've covered — good or bad
• Suggestions for factors or comparisons you'd like to see us add
• General questions about how we assess and rank the sites on this page
• Reports of broken links, outdated information, or factual errors

We can't help with

• Account issues, deposits, withdrawals, or verification at any listed casino — that's between you and the operator's own support team
• Disputes over winnings, bonus forfeiture, or closed accounts, which the casino in question has to resolve
• Tax or legal advice on gambling winnings or crypto gains — for that, speak to a qualified professional
• Requests to have a casino added, removed, or re-ranked in exchange for payment; our commercial relationships don't influence where a site sits in our rankings

If your issue is with a specific casino's payouts, KYC checks, or account status, your first stop should always be that casino's own support channel — we don't have access to player accounts and can't intervene in individual disputes.

Reporting something about a listed site

Crypto casino terms, coin support, and licensing status can change without much notice, and offshore operators don't always announce updates loudly. If you've noticed that a welcome offer, wagering requirement, supported cryptocurrency, or licensing detail on one of our pages no longer matches what a site is actually offering, let us know which casino and what's changed. We periodically review and update our listings, and reader reports are one of the ways we catch things that need revisiting.

Before you get in touch

A few questions come up often enough that it's worth checking these first:

• For background on how gambling with crypto works in the US, including the offshore licensing situation and why no site on this page is regulated by a US authority, our reviews cover this directly alongside each casino's terms.
• If you're concerned about your own gambling, or someone else's, our Responsible Gambling page has tools and support options, including the National Problem Gambling Helpline.
• For details on how we operate, what we do and don't earn commission on, and who's behind Crypto Casino, see our About Us page.
• Our full site terms, including how our content should and shouldn't be used, are on the Terms and Conditions page.

A note on gambling risk

Crypto Casino is an independent comparison and review resource, not a gambling operator, and nothing on this site is financial or gambling advice. Offshore crypto casinos operate in a legal grey area for US players — they're licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. Players are responsible for checking their own state's laws before signing up anywhere. Gambling involves real risk of losing money, and paying with crypto adds price volatility on top of that. These sites are intended for players aged 18 or over (21+ where a site or state requires it) who are comfortable with both risks. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and our Responsible Gambling page has further self-exclusion and support resources. Offshore sites often don't offer the same player protections as state-regulated operators, so it's worth understanding what tools a casino actually provides before you deposit.